09 Market Street
Val Haven, D'Jaus 21319
21 November 2013
Customer Service
Planet Sports, LLC
2811 Green Terrace Road
Canada, WA 65435
Dear Sir or Madam:
I have recently ordered a new pair of soccer cleats (item #1242951) from your website on 27 September. I received the order on 30 September. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AD12668156.
To resolve the problem, I would like you to credit my account for the amount charged for my cleats; I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats.
Thank you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (021) 8789645.
Sincerely,
Mohamad
Mohamad
Supervisor
No comments:
Post a Comment